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FAQ


Q1: Can I pickup locally? Do you have a physical store? How do I pay?
A1: Yes you can pick up locally, our warehouse address is 14020 Central Ave. #530, Chino, CA 91710. Our walking hour is M-F 8:30am to 5:30pm. You can pay cash/credit card/Apple Pay/Google Pay.
 
Q2: Do you take phone orders?
A2: Yes, please contact 909-643-5552 M-F 8:30a-5:30p PST and an associate will assist you.
 
Q3: Is it free shipping to Puerto Rico, Alaska, and Hawaii?
A3: No.
 
Q4: Do you ship to any country?
A4: Yes, we do ship to any country depending on products (please see your local post office policies).
 
Q5: Do you ship to military address?
A5: Yes, we do we ship to military address.
 
Q6: If I placed an order today, how long does it take for me to received it? 
A6: You will receive it within 3-7 business days. For international buyers, please allow 7-21 business days to process due to pandemic. 
If you still haven't received it within this time frame, please email us at customer@scuba-choice.com
 
Q7: What is Palantic?
A7: Palantic is a product line under Scuba Choice. It is an official trademark.
 
Q8: How do I cancel/change order?
A8: Your order can only be cancelled and changed if we haven't shipped yet. Please call us at 909-643-5552 or email customer@scuba-choice.com